Stakeholder updates

4 recipients · daily, weekly, monthly, as it happens · WhatsApp or email, the recipient's choice

Who hears what

RecipientChannelWhenContains
Owner or MDWhatsAppDaily, 18:00Paid today, promises, disputes, outstanding, what a person must do tomorrow
Finance managerEmailMonday, 06:45The week: collected, outstanding by age, hand-offs open, bank lines unmatched
Account managerWhatsAppAs it happensA dispute, an instalment request, an invoice passing 60 days
JuzAppsEmailMonthly, 1stEvery client on the chaser: collected, days-to-pay, replies, hand-offs

As it arrives

M

Mr Tan Wee Kiat

Owner · Meridian Supplies Pte Ltd

  1. Collections · Thu 8 Oct Paid today: 2 · S$10,734.00 Promises to pay: 2 Disputes: 1 · instalment requests: 1 Outstanding: 12 invoices · S$66,976.30 Tomorrow, Sarah Koh: approve 1 instalment plan, reply to 1 dispute.

    Agent ·18:00

    Sent 18:00 · numbers from the CRM

What the owner does with it

  • Reads it in 20 seconds; no dashboard to open
  • Taps a figure to see the invoices behind it
  • Sees tomorrow's two decisions before the day starts
  • 5 replies today were read and filed before the message went out